These Terms and Conditions should be read carefully prior to purchase and any queries relating to them should be raised with us prior. As the purchase of Tickets constitutes acceptance of these Terms and Conditions.
Please bring a copy of your booking receipt. It is your responsibility to check your ticket as if you have made a mistake it cannot be rectified after purchase.
Conditions of Admission
The management reserves the right to refuse the Ticket holder’s admission to the Illuminated Walkway in reasonable circumstances including for health and safety.
Frequently Asked Questions
When is the Illuminated Walkway Open?
The Illuminated walkway is open from the 25th of November until the 22nd December 2023
Monday – Thursday: 4.30pm – 5.15pm (closing at 5.30pm)
Friday, Saturday and Sunday: 4.30pm to 6.00pm (closing at 6.30pm)
How much are the tickets?
£5.00 per person.
Is the Illuminated Walkway outside?
The Illuminated Walkway is outdoor and it can get cold, so we suggest you wear warm clothing.
Can I take photos?
Photos can be taken.
Is the Illuminated Walkway wheelchair friendly?
Do babies need a ticket?
Not if under 1 they are free but you need to select a ticket so we can confirm numbers.
Is there parking?
Yes, we have a large car park which is free to use.
Can I amend my booking?
Unfortunately, once your booking is made, we are unable to make any changes to the time and date Refunds and Cancellations for Illuminated Walkway.
All bookings must be pre-paid.
Please note that we are unable to transfer bookings or offer refunds for any reason.
No refund will be offered if you do not show for your allotted time slot.
No refund will be offered if you arrive late and miss your booked slot.
FULL REFUND WILL BE GIVEN IF THE SCOTTISH GOVERNMENT CHANGES THE CURRENT COVID GUIDELINES